Turn off the WiFi on your computer, turn off any VPNs, and unplug the router from your modem to make sure no other devices are using bandwidth.īefore testing your speed, make sure that your device is healthy by scanning for any viruses or malware which may slow down other programs including the speed test. There may be many devices in your home that are connected to WiFi including TVs, printers, web cams, DVRs, gaming consoles, etc. For example, programs such as Pandora, Netflix, Hulu, and Spotify stream data from the Internet and use up available bandwidth which will affect the results of your speed test. On average, Spectrum customers ran 2 speed tests per session. If there are any programs running in the background of your testing device that use the Internet, you will need to close them to eliminate network congestion. We analysed users testing Spectrum multiple times, each test starting no more than 30 minutes after the previous internet speed test. Follow these remedies to improve the upload speed on Spectrum: 1. Note: If you have an Internet speed of 100 Mbps or higher, it is usually recommended to get a wired connection. However, we recommend a starting download speed of 100 Mbps and upload speed of 10 Mbps for households with several users connected on multiple devices at the same time so that you can surf, stream, game and make video calls. For the best speed test results, connect your device directly to your modem with an Ethernet cable and disconnect any switches or routers. It measures the maximum amount of information a PC can send to the Internet. A good Internet speed provides at least 25 Mbps download speed and 3 Mbps upload speed. Wireless speeds are typically slower than wired connections due to many factors like the distance a signal has to travel and any potential slowdowns along the way including walls, windows, large furniture, etc.
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